Jobs at NNRF
Front of House Coordinator
We are recruiting for a new Front of House Coordinator, who will be responsible for the day-to-day running of our front of house areas, ensuring that all visitors to our community space receive a warm and professional welcome.
Our reception is the first contact point for all visitors, including new and existing clients requiring advice, advocacy and referrals across the organisation and external agencies. In this role you will be managing reception volunteers to support clients and visitors, ensuring that we maintain a safe and calm environment for all. You will also be handling client enquiries and referring clients into other services, where appropriate. Our community café Narjis provides a safe welcoming space for our clients and visitors. You will be responsible for coordinating our fantastic team of volunteers to prepare and serve 60-80 meals daily, manage the food budget, and order food for the café and food bank. Working with the wider staff team and volunteers you will also help to organise activities in the Café.
We are looking for someone with excellent communication skills, who has experience of working with the public, and managing staff and/or volunteers. An understanding of good food hygiene practices is important, however further training will be provided.
Job Details
Salary: £28,856 per year
Hours: Full time (37 per week)
Contract: Fixed Term for 12 months, an extension beyond this is subject to funding
As well as a competitive salary, we offer a range of benefits, including a generous annual leave allowance, discounted lunch and access to a comprehensive Employee Assistance Programme. A full list of benefits can be found here.
Further information about the role, including what we are looking for, can be found on the Job Description and Person Specification.
How to apply
Please send your CV and cover letter, together with an Equality and Diversity monitoring form, to recruitment@nottsrefugeeforum.org.uk.
Top tip: Your cover letter should be no longer than 2 sides of A4, and show how your skills and experience meet each of the criteria listed on the Person Specification. Please use examples.
We are committed to equality and strongly value diversity. We welcome applicants from people with lived experience of the asylum system.
Deadline for applications: 23:59 Sunday 22 June 2025. Please note we will be interviewing as applications are received, and may appoint before this deadline. So do not delay your application.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.