Katy was a student teacher from Nottingham Trent University who volunteered at Nottingham and Notts Refugee Forum for over two years, in a variety of different roles from an ESOL tutor in the Youth Project; being a volunteer driver through to working in the General Advice Clinic and working her way up to the role of co-supervisor there.  Katy brought so much to the Forum and we are very grateful for the time she gave us.  This is what Katy herself  had this to say about her time at NNRF and the benefits she gained from the experience.

‘During my time at NNRF, I have greatly gained both professionally and personally.  My confidence and ability to work under pressure have improved drastically.  I have also been able to develop personally in creating empathetic, respectful and professional relationships with both clients and staff, even in the most challenging of circumstances, taking responsibility for clients in a variety of situations.

In terms of professional skills, I have ben able to grow in a supportive environment.  My communication skills (phone and email) have been developed (and at times tested!). My ability to work with authority, confidence and professionalism has never been greater.

Potential employers have always been interested in my work with NNRF: it has always been a great talking point at interview.  If you can demonstrate a passion for, and knowledge of this sector, it is a strong point in your favour.

Overall, I cannot thank the Refugee Forum enough for all they have done for me over the past few years. The feeling of going home at the end of the day knowing you have made a genuine difference in someone’s life is unparalleled.  I am truly a kinder, more confident person for having volunteered there.’