Jobs at NNRF
Mental Health Access & Support Caseworker
We are looking for a compassionate and proactive Mental Health Access and Support Caseworker to join our team at Nottingham and Nottinghamshire Refugee Forum (NNRF).
This role plays a vital part in supporting asylum seekers and refugees to access appropriate mental health services, improve wellbeing, and navigate complex systems with dignity and confidence.
Your main duties will include:
- Providing one-to-one, drop-in and support to clients with mental health needs
- Referring and advocating for clients with statutory and voluntary mental health services
- Delivering workshops to raise awareness and reduce stigma around mental health
- Working in partnership with service providers to improve access to appropriate care
- Mapping local mental health services to support effective and informed referrals
- Monitoring client progress, maintaining accurate case records and contributing to reporting processes
- Attending multi-agency meetings and advocating for the needs of asylum seekers and refugees
- Contributing to wider organisational activities and team working across NNRF
- Recruiting, training and supervising volunteers supporting the service
We are looking for someone with experience of supporting individuals in a mental health or similar setting, who is committed to delivering person-centred, culturally sensitive services.
- Experience working with vulnerable individuals, ideally refugees or asylum seekers
- Good understanding of mental health needs and available support services
- Excellent communication and interpersonal skills
- Strong organisational skills and ability to manage a caseload
- Confidence working with external agencies and advocating for clients
- Ability to work independently and as part of a team
Job Details
Salary: £26,187 per annum (pro rata)
Hours: 22.5 hours per week
Contract: Fixed term for 12 months
As well as a competitive salary, we offer a range of benefits, including a generous annual leave allowance, discounted lunch and access to a comprehensive Employee Assistance Programme. A full list of benefits can be found here.
See full Job Description & Person Specification for more details.
How to apply
Please send your CV and cover letter, together with an Equality and Diversity monitoring form, to recruitment@nottsrefugeeforum.org.uk.
Top tip: Your cover letter should be no longer than 2 sides of A4, and show how your skills and experience meet each of the criteria listed on the Person Specification. Please use examples.
Deadline for applications: 23.59 5th July 2026
The postholder will be required to undergo an enhanced DBS check for this position.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Nottingham Refugee Forum is committed to equality and strongly values diversity. We welcome applicants from people with lived experience of the asylum system.